Support Worker Training, Modules and LMS

iinduct’s dashboard provides a current overview of your organisations learning management system. This includes the total number of modules, how many are currently due, in progress and finished. In addition, a snapshot of the total pending enrolments and number of inductees is provided.

When team members of the organisation log in, their dashboard is presented to them with the current items due such as content, compliance and other training.

iinducts interactive modules make training and knowledge retention a breeze for your organisations team members. With content and interatcitve questions, quizes and progress trackers – iinduct’s modules are a great way to deliver training to your team members.

iinducts modules are interactive content delivery wizards that are accessible on both desktop and mobile devices. Within the backend of iinduct, administrators can manage modules including modifying and reviewing module schedules, assign them to relevant departments, disciplines or groups, add topics, view module activity logs, disable and enable and much more.

Manage inductees within the backend of iinduct. Add new inductees, bulk upload, and view archived. Add inductee details such as position and contact information, add them to training groups, sectors and schedules. At any point in time, get a snapshot of incomplete modules for inductees and schedule training.

View inductee results for modules easily and export to PDF. View activity logs and export to PDF, excel or CSV. SMS logs also appear in the inductee backend for inductees. All inductee data can be exported as a CSV.

Within the iinduct backend, administrators can view current, completed and future enrolments and export data to CSV, Excel or PDF. View enrolment related metrics such as status, type, due, completed, attempt, results and more for team members.

Run the following reports:

• Topic Breakdown
  Show the average time and score of specific modules and module topics
• Comprehensive Overview
  Show the median time, average score and completion of modules
• Inductee Module Completion
  List which inductees have completed which modules over time
• Module Enrolment
  Report on inductees that have or have not been enrolled in a particular module

Export reports to Excel, CSV or PDF. Reports contain detailed data. For example the Comprehensive Overview report will detail First Activity, Last Activity, Median Time, Pass Mark, Average Score, Pass, Finished, Did Not Finish, Did Not Pass for modules.

Easily create SMS and Email Templates such as Extended Time, New Schedule, Resit Module, Schedule Reminder Templates. Add merge tags to text to pull client, inductee or induction record fields for your templates such as inductee name, induction due, inductee email and so on.

The SMS Logs backend within iinduct lists out a log of each SMS sent. These can be exported to PDF, Excel or CSV. The log will show when the text message was sent, who to (the recipients number), who it was sent by, the message, and the status.

Easily create email templates to be sent via email to recipients. Within Templates, administrators can easily see the SMS and Email Templates and click to edit, to populate those email and SMS templates with custom text content.

iinduct’s documentation compliance feature simplifies and automates compliance management for organisations. It offers customisable reminders and renewal alerts, ensuring staff stay current with all required documentation. The platform’s real-time document upload and approval capabilities streamline the compliance process, while bulk assignment options reduce administrative tasks by allowing easy distribution of document responsibilities across teams.

Users can conveniently upload required documentation directly through their portal, where they’ll also see a clear, real-time list of due or pending items. This streamlined interface helps employees stay on top of compliance by making it easy to manage and update documents as needed, which ensures the organisation remains compliant.

iinduct’s knowledge checks feature ensures that team members can reinforce and validate their understanding as they progress through training modules. Knowledge checks are targeted quizzes or assessments designed to confirm comprehension and retention of essential information.

For organisations, knowledge checks provide an added layer of accountability and insight, allowing administrators to track progress and ensure that staff are not only completing modules but also fully grasping critical concepts.